| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.7 / 5 |
4.7 / 5
Maria [Jesmond, United Kingdom]
on 11/11/2004
(Group of work colleagues)
The room was of a good standard, good value for being so close to the city centre.
Overall: Excellent place to be, the staff were great. (1640784)
4.3 / 5
Anonymous
on 09/10/2004
(Young couple)
(1466412)
2.7 / 5
Lee [North Shields, GB]
on 21/08/2009
(Group of work colleagues)
Clean.
Booked an en - suite room originally only to find that once I got to my room it had no toilet or bathroom.
Overall: Adequate. (107865011)
4.3 / 5
PAULINE [SCARBOROUGH, GB]
on 06/07/2009
(Group of work colleagues)
staff very helpful and friendly
beds were uncomfortable
Overall: great location would stay again if they bought some new beds!!! (107686121)
1.7 / 5
Rosanne [Forres, GB]
on 23/06/2009
(Same sex couple)
Old and Tatty furniture, strong smell of stale smoke in room, cheap nasty bedding which left both myself and my daughter covered in blue dye, the floor coverings in all rooms was of poor quality and very worn.
(107727685)
4.0 / 5
Anonymous
on 26/05/2009
(Mature couple)
(107848289)
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