| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
staff
Noise all night from outside
Overall: Nightmare trying to sleep at front of hotel overlokking george Sq. no soundproofing may as well have slept in the square, noisy all night (108438536)
Free drinks always good!
Hotel is gorgeous with loads of space in your rooms and stcked mini bar (club room).
Great location, right in the middle of town, two seconds from queen street train station, lovely view over george square, very close to buchanan galleries.
Overall: Excellent!! (107544247)
Staff were friendly and accomodating, location excellent and overall value for money
(107544729)
Staff very helpful and friendly
Excellent central position
(107448267)
Location
Cleanliness of room, in need of redecoration, remote control hidden under bed, old used tissues under the bed
Overall: poor (107715240)
customer service
club room had a very limited supply of hot drinks. It was a hot day we were out in the evening and would have appreciated a cold drink in the afternoon after a long journey
Overall: OK apart from absence of club room facilities (107413656)
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