| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
nice and clean near where we wanted to be
not having a bar
Overall: over all it was a good place (108262003)
Staff friendly,courteous;room warm.
TV missing,had to request;furniture tired and in need of replacement,as did the room need refurbished.Shower curtain filthy;bath leaked all over bathroom floor,had to dam it with a towel whilst showering;hole in the wall covered by sticky tape....sash window to the front unable to close fully,traffic noise disturbing,and luckily for us the night was warm(would not recommend a winter`s night!......in the morning the `full scottish breakfast` on the booking form was nothing of the sort,consisting instead of cereal,coffee and toast...had to go the pub to get fed.
Overall: Sorry to say I have cancelled a future booking. (108736493)
(108339456)
Nighttime receptionist was very friendly and helpfull.
Overall: Room clean, Nice atmosphere. (108350215)
(107899426)
no tv in room; asked after checkin; still waiting...; surly waitress at breakfast; shower curtain disgusting; level of cleanliness in room poor; laundry lying about corridors
(107944700)
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