| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
Everything good...
... apart from full breakfast where the quantities were very small and not very appetising.
Overall: Suite very spacious. Two bathrooms and jacuzzi very nice. TV, hi-fi good. Drinks cabinet and tea, coffee good. Would have appreciated biscuits as a reasonable provision. Breakfast v. disappointing - not enough and didn't match up to the description e.g. herb sausages poor. It would have been useful to have v. clear idea of location in relation to the city centre and the festival. (1124761)
Wonderful surroundings friendly people
Overall: Ten out of ten (107732307)
Most of the staff were wonderful, always willing to help.
Beds---need new beds!
A couple of front desk people were cold and did not follow through simple request.
Overall: I was ready to leave after the 1st night of poor sleep because of very uncomfortable bed, but the people were so nice and accommodating we stayed. (107426617)
(97643484)
(97616280)
Accommodation was excellent,clean and tidy and only a 15min walk to the city centre.
Overall: Room was excellent, staff vey friendly and helfull,evening meal and breakfast was of a very high standard definately book this hotel again if we visit Scotland and would also recommend this to our friends (97816318)
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