| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel |  3.9 / 5 |
| Guest Rating | 3.4 / 5 |
4.9 / 5
ROBERT [PONTEFRACT, United Kingdom]
on 07/11/2004
(Solo business traveller)
CLEAN AND TIDY ACCOM.,SPACIOUS ROOMS,PLENTY OFF SERVICES AVAILABLE.
NONE
Overall: VERY IMPRESSED WITH THE HOTEL OVERALL,STAFF WERE CERTAINLY HELPFUL, ESPECIALLY WHEN GUIDING ME TO THE HOTEL VIA PHONE WHEN I WAS LOST WHILST DRIVING UP TOWN.I CERTAINLY HAVE NO COMPLAINTS AND AS I WILL BE WORKING ON THE NEW ASDA SITE ON BEHALF OF ASDA IT FOR THE NEXT 2 MONTHS I MOST CERTAINLY WILL BE USING THE HOTEL AGAIN. (1656325)
3.9 / 5
Anonymous
on 20/09/2009
(Young couple)
(108783870)
4.0 / 5
Anonymous
on 20/04/2009
(Solo business traveller)
Friendly and hospitable people. Clean room and good location
Overall: No complaints at all (107927993)
4.0 / 5
ifan [llangollen, GB]
on 14/04/2009
(Mature couple)
good to be able to book in early with bags, save carrying them around Shrewsbury.
Could have more pillows in the room
Overall: comfortable (107625811)
4.1 / 5
STEPHEN [WIRRAL, GB]
on 13/04/2009
(Same sex couple)
very clean,good location.comfortable bed.
would have liked more toast and tea at breakfast,wasnt offered didnt like to ask,only a minor point.the garden gate was closed would have liked to sit in the garden,couldnt see other access to it or it might be private
Overall: as a bed and breakfast was excellent.great location and very clean and comfortable (107634311)
1.7 / 5
Anonymous
on 02/04/2009
(Solo business traveller)
The room was clean
The room was small. The walls were thin. The breakfast was terrible.
Overall: A place that had given up caring. (107819370)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.