| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
The personal touch of the staff was brilliant. We were made to feel as though we were guests in their own home. We were shown to our room, given an umbrella to use when there was an unexpected downpour. We were offered services that in other chain hotels we would have to ask for.
It was a bit noisy outside the hotel with revellers passing by throughout the night and also inside with guests who were also 'enjoying' themselves. But it's an old building with charm not a sealed characterless box!
Overall: We would recommend it to anyone - we'd love to return and stay in the rooks nest! (108917061)
After staying at several places within the same area of London, i would definatley return back to The Rookery, by far the best hotel, location and staff, it was a pleasure to stay there.
I feel that because of the cost maybe the breakfast could have been included in the cost, however this wouldn't stop us staying there again.
Overall: The stay at the Rookery was as a hotel should be, relaxing. The staff were very helpful and happy to assist, i would recommend the Rookery to anyone!!! (108310502)
Lovely rooms, friendly staff, excellen bed
no shower, no coffee/tea-making facility, very loud in the evening/night
(107916746)
excellent facilities - real character and quality
Overall: excellent (107954566)
The hotel itself and our room was very well appointed, in keeping with the 18thC fabric of the former houses themselves. Our room was comfortable and the mini bar was well stocked with a good selection of items. We enjoyed the potted histories of previous residents of this part of London that were contained in the information pack in the room. We liked the Conservatory downstairs with its own mini bar where one could flake out after a long trek.
The hotel is very accessible for the attractions of the City and London as a whole.
The staff were polite, friendly and accommodating.
We found the Cowcross St side of the hotel to be very noisy at night in what should be a quiet backwater: There was, for me, an unacceptable level of noise from outside the hotel from revellers and others. Making one's way back to the hotel at night could be daunting for some, considering the number of pubs close with many people congregating on the pavements outside. If we stayed again, a room away from street would be a requirement.
The lack of a lift and car parking facilities could pose problems for some visitors.
Overall: Enjoyable if expensive. (97023008)
Loved the location and set up. Overall the impression of the hotel was very good. We both liked the decor, furniture and general ambience. I would love to stay there again but please see point about the nightclub.
Overall I enjoyed the hotel and facilities. I work in the location and know the area quite well, however I hadn't realised there was a club nearby that involved all of the punters queing for hours before it opened just across the street and getting into party mode. A bit noisy to say the least. Not a place for a quiet weekend break.
(107222412)
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