| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.8 / 5 |
5.0 / 5
SUSAN [NEWCASTLE STAFFS, GB]
on 18/11/2009
(Mature couple)
(108848556)
3.9 / 5
Anonymous
on 02/09/2009
(Mature couple)
Friendly helpful staff. good food, nice well equipped but small room.
Room was small and at back of hotel near kitchen and ventilation system so room was hot and there was a lot of noise from outside. Maybe they should have told us this when we booked but overall it was acceptable.
Overall: enjoyed it. (108313418)
5.0 / 5
Anonymous
on 25/08/2009
(Family with young children)
Excellent small hotel, with fantastic bar and garden area.
Very pleasant staff, lovely room and fantastic breakfast.
Would definitely return.
Overall: Fantastic stay and well worth the money. (108960075)
4.1 / 5
george [nottingham, GB]
on 04/08/2009
(Mature couple)
pub and food services very good and very welcome,better info on closness and direction to hotel would be useful.
we tried to ring from swansea to say we had been delayed and wouldnt be arriving until 2230hrs.we had great difficulty in communicating this message since there was no clear telephone number for the hotel and when we did connect we were onto an indan call centre ;it took two attempts to get sme understanding of our problem and also to understand the person at the other end.
Overall: good ,food available in the resaurant was excellant. (107601339)
3.6 / 5
gary [cardiff, GB]
on 27/05/2009
(Mature couple)
Very good Full English breakfast served with a choice of how you would like your eggs cooked.
If you are staying in a front room at the weekend dont expect to get much sleep,there is no double glazing and the noise from drunks making there way home and the traffic untill the early hours makes it very difficult to nod off.
Overall: The room was a little on the small size but adequate and the breakfast was top notch.OK for one night only. (107905774)
4.3 / 5
Anita [Hong Kong, HK]
on 08/05/2009
(Solo leisure traveller)
(107625435)
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