| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.8 / 5 |
4.0 / 5
Judith [Bradford, GB]
on 24/06/2009
(Same sex couple)
The hotel staff are helpful and efficient. The quality of the hotel is good. The food at dinner was excellent.
The lack of hotel parking and the distance of the hotel from the recommended pay-to-stay car park was a let down. The table seating and tea/coffee service at breakfast was dis-organised and could be improved.
Overall: A very pleasant weekend away. (107363073)
3.6 / 5
Anonymous
on 17/06/2009
(Mature couple)
(107342369)
4.0 / 5
Andrew [hull, GB]
on 18/05/2009
(Solo leisure traveller)
Pleasant room. Well presented breakfast.
Thin walls- could hear people next door. Fire door outside of my room slammed throughout the night
Overall: I've stayed at a number of hotels in Scarborough. This is one of the better ones.... standard victorian hotel. (107682822)
4.4 / 5
Gabrielle [Edgware, GB]
on 08/05/2009
(Group of work colleagues)
the lift kept breaking down
(107374621)
4.0 / 5
Anonymous
on 29/04/2009
(Group of work colleagues)
We booked an ordinary room which was disappointing so we upgraded to a Nile view room which considerably added to the stay. The food was good & varied, with plenty of choice at the breakfast & evening buffet; the Egyptian night dinner organised on the terraces was superb. The room was spacious & clean with an efficient shower in the bathroom. The staff were courteous & friendly. The excursions with Thomson were very well organised.
The service at lunchtime was very 'hit & miss' both at the restaurant & the poolbar,sometimes a wait of 45mins, people were leaving without dining. Wine was expensive.
Overall: An enjoyable holiday, the location of the hotel is excellent for sight-seeing. The Valley of the Kings & the River Cruise were the highlights. (107431159)
3.4 / 5
Anonymous
on 16/04/2009
(Mature couple)
The staff were polite and well mannered at all times and very helpful.
Tea coffee set up in the room could be better, lighting rather dull parking facilities are not good as car park shuts at 1800 daily car left on road if spot could be found plus high price for parking despite discount given.
Overall: Good (107595145)
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