| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
2.7 / 5
Anonymous
on 12/10/2004
(Young couple)
TV in our room was not tuned in very well and there was no remote for the TV
Overall: Average stay would look elsewhere first if I was to stay in Edinburgh (1485521)
4.0 / 5
pamela [halesowen, GB]
on 31/10/2009
(Group of adult friends)
room good for our purposes, good beds and 2 pillows rare.
Good breakfast plenty to eat and good quality.
furniture was looking tired in room. No raditor in bathroom removed off wall. Bar food on menu in bar not fully explained ie times avaliable for evening food. and no choices of quick snacks ie bowl of chips etc.
Overall: overall good hotel ideal for murrayfield we went to an ice hockey game, also great for going in the city bus stops close by. Value for money hotel. (108314268)
4.9 / 5
Alan [Aberdeen, GB]
on 14/10/2009
(Mature couple)
(108914977)
4.4 / 5
stewart [MONTROSE, GB]
on 11/09/2009
(Mature couple)
Best nights sleep in a hotel that I can remember. Huge bath! ideal for people my height. Friendly and helpful staff. Wine at reasonable cost.
I unfortunately did not have a great experience in the restaurant, but the staff remedied the problem and I was not charged for the meal. There was no customer comments form available.
Overall: This is a great hotel and I believe the problems I experienced this visit, were a "one off". Parking can be a problem, but then that applies to the whole of Edinburgh! (108250921)
4.1 / 5
Anonymous
on 01/09/2009
(Family with older children)
(108656451)
3.4 / 5
Anonymous
on 20/06/2009
(Young couple)
The hotel was in an excellent position for attending the event at Murrayfield. The room was clean and well sized for our needs
Rate was quite expensive for one night (£140)and even though this included breakfast - the quality of breakfast was very poor. Could not get a drink on returning to hotel after concert as it was open to the public and bar was too busy. Staff would not bring anything to the room despite us being guests.
Overall: It served it's purpose (107427189)
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