| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating |  4.0 / 5 |
4.9 / 5
Anonymous
on 23/08/2004
(Family with older children)
large room, good beds, good location for trains,excellent breakfast, helpful staff, good shortbread.
It would have been nice to get directions to hotel from the train stations, not just by car.
Overall: We liked the big, airy feel of the high-ceilinged rooms which added to the comfort level. The staff were very friendly and helpful. (1151507)
4.9 / 5
Paul [wigan, GB]
on 13/11/2009
(Mature couple)
(108391087)
3.9 / 5
Anonymous
on 07/11/2009
(Other)
The bathrooms had very weak showers and are very dated
(108285852)
4.9 / 5
Anonymous
on 07/11/2009
(Solo business traveller)
(108327642)
4.0 / 5
Anonymous
on 01/11/2009
(Mature couple)
Quiet, also staff very friendly and helpful
The warm room was appreciated - however there needs to be an option for guests to have a light blanket. The Doona is too hot for some. A blanket was requested but was not able to be provided.
Overall: Very good (108781393)
4.0 / 5
Anonymous
on 16/10/2009
(Solo business traveller)
(108750151)
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