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Home > United Kingdom > England > West Sussex > Crawley > The Grange Hotel

The Grange Hotel, Crawley

15 Brighton Rd, Gatwick, Crawley, RH10 6AE
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Summary of Guest Ratings

  • Check-in process 3.9 / 5 3.9 / 5
  • Working order of facilities / equipment 3.1 / 5 3.1 / 5
  • Overall value for money 3.6 / 5 3.6 / 5
  • Performance of staff 3.7 / 5 3.7 / 5
  • Your room 3.1 / 5 3.1 / 5
  • Overall experience 3.3 / 5 3.3 / 5
  • Order and cleanliness of the hotel 3.4 / 5 3.4 / 5
  • Guest Rating 3.5 / 5 3.5 / 5

Guest Reviews

1.7 / 5 1.7 / 5 Vincent [Ryde,Isle of Wight, GB] on 28/10/2009 (Young couple)

late check in. modern-ish room . cheap overnight stay. THATS ABOUT IT UNFORTUNATELY....

Tea and cofee facilities were half filled with used cup and saucer, and opened milks stacked neatly for us to use. Pillows were really thin( flatted than a hedgehog on the M1. Found used tissue in the bed and tissue under the left waifer (sorry i meant pillow).In the bathroom urine was left in unflushed toilet when entering the room.giving the impression we were paying for a used room.

Overall: Service was poor, we caught them out lying to us about the reception services. And felt like we were being palmed off quickly. The carpet was filthy when entering the hotel , giving a little bit af a bad (unclean)impression) but all in all it was a cheap overnight stay. The room could have been cleaned and freshened up much much more as we felt like it hadent been cleaned properly  (108933023)

4.6 / 5 4.6 / 5 [Byfleet, GB] on 27/10/2009 (Same sex couple)

Staff were extremely friendly and helpful. Good car park. Near to town centre

Overall: Very good value for money. Rooms were basic but adequate. Just right for 1 night  (108859594)

4.6 / 5 4.6 / 5 Anonymous on 26/10/2009 (Other)

place was good, very convenient.. walking distance from the Train station, high street, local shops and restaurants ..excellent and clean the service was good. helpful staff too..

if you could have a toothpaste in the room would help.

 (108606285)

4.6 / 5 4.6 / 5 sharon [pontlottyn, GB] on 21/10/2009 (Mature couple)

excellent people very helpful and convient for stop over excellent value for money and an excellent indian resturant

Overall: excellent hotel and indian resturant would def use again  (108810061)

4.7 / 5 4.7 / 5 philip [LITTLEHAMPTON, GB] on 16/10/2009 (Solo business traveller)

 (108610411)

4.9 / 5 4.9 / 5 [Waterford, IE] on 13/10/2009 (Same sex couple)

Central to all facilities, value for money, warm and comfortable. Nothing was too much trouble for the staff and so obliging. Thankyou

Overall: Rooms warm and comfortable, close access to railway station and all facilities.  (108195652)

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