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3 star

Best Western York House Hotel, Eastbourne

14-22 Royal Parade, Eastbourne, BN22 7AP
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.6 / 5 3.6 / 5
Overall value for money 3.4 / 5 3.4 / 5
Performance of staff 4.1 / 5 4.1 / 5
Your room 3.4 / 5 3.4 / 5
Overall experience 3.8 / 5 3.8 / 5
Order and cleanliness of the hotel 3.9 / 5 3.9 / 5
Guest Rating 3.8 / 5 3.8 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.0 / 5 4.0 / 5 Brenda [Cowbridge, United Kingdom] on 01/09/2004 (Group of adult friends)

Good breakfast. Quiet room

No parking

Overall: Too far from Glyndebourne which was our destination  (1427289)

2.1 / 5 2.1 / 5 Paul [Ajax, CA] on 27/09/2009 (Mature couple)

Staff somewhat helpful after prompting. Great view.

Atrocious parking situation. NONE Lift out of order. Brekfast buffet not up to standard. Poor attitudes.

Overall: Satisfactory but not terrific.  (108318066)

5.0 / 5 5.0 / 5 John [Warrington,, GB] on 22/09/2009 (Mature couple)

Good location, fantastic views

Car parking could be in short supply

Overall: Clean spacious room  (108953205)

5.0 / 5 5.0 / 5 michael [winsford, GB] on 01/09/2009 (Mature couple)

really excellent all round

none more than happy

Overall: from booking to farewell exceeded everything  (108476082)

2.6 / 5 2.6 / 5 Anonymous on 11/07/2009 (Solo business traveller)

Pleasant stay, but rooms very hot.

No air-conditioning.

 (107462819)

3.7 / 5 3.7 / 5 Peter [Coventry, GB] on 30/06/2009 (Group of adult friends)

Check in, Bar and general condition of the hotel. Cot provided in room at no extra cost.

Room we were given was no with a sea view, this was not made clear, I thought that the web site stated that all rooms had a good sea view. Some of the hotel was rough, and in need of updating. Breakfast Sunday morning was served in the bar, as the resturant was full. this was an advantage however, as the service was probably better with a smaller area for the staff to look after.

Overall: A good stay, breakfast was excellent, didnt have an evening meal, as we arrived too late.  (107506793)

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