| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
4.6 / 5
Anonymous
on 26/08/2009
(Family with young children)
Very helpful staff. Good impression when entering the hotel. Yummy breakfast which was included in the price.
Overall: Pleasant stay , would certainly choose this hotel again. (108916470)
5.0 / 5
Anonymous
on 25/08/2009
(Young couple)
Overall: I would recommend this hotel to anyone as it is superb and the service we received from the staff was excellent, with good knowledge of the local area and a willingness to help. The breakfast that we had was really good, it was all fresh and very well cooked with a varied selection of continental and hot choices. Finally, the spa was lovely and relaxing and again the staff were very helpful and friendly. (108305906)
4.4 / 5
Anonymous
on 28/07/2009
(Group of adult friends)
the young lady on reception who was training was really helpful and although she could not find our second room booking at first, she was polite and cheerful and a credit to your hotel
breakfast on sunday morning was busy, however our table had no butter or knives on the side plates, the coffee seemed to take forever, and the toast area was very slow with a long queue. the cooked breakfast area was missing several items and the sausages looked under cooked and were cold.
Overall: hotel was lovely and the reception staff were cheerful and helpful, waiting staff were slow and not really that polite. room was wonderful. (108260760)
3.7 / 5
Natalie [Maidstone, GB]
on 19/05/2009
(Family with older children)
Great kids facilities- really good creche
Receptionist and breakfast could have been better.
Overall: Good- would stay again (107886947)
5.0 / 5
Anonymous
on 07/04/2009
(Mature couple)
staff very attentive, food excellent.
(107931616)
4.7 / 5
Anonymous
on 29/12/2008
(Mature couple)
(107946668)
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