| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
The hotel is generally good and tradional style
Very noisy due to disco on ground floor. Smelled strongly of fried food throughout the hotel
Overall: Not goo. We booked a twin room and ended up staying in a double bedded room. I was travelling with my 22 year old daughter and having to share a bed was unacceptable. We were offered 2 single rooms at a cost of 130% more than we were paying! (108535439)
Hotel very comfortable, staff very friendly excellent value for money food.
Overall: Thoroughly enjoyed it. (108534586)
Pleasant staff and overall ambience.
On second floor and no lift
Overall: Overall Pleasant stay (108770518)
Friendliness of Staff.
Efficient Service.
Location for my business at Central Avenue St Andrews Business Park
No Lift. Or wasn't advised if there was one
Overall: Good overall experience. (108618175)
Clean and tidy
Could improve on quality of breakfastHaven't yet found a hotel with comfortable pillows. Although we had four poster bed the matress dipped in the middle; bed post blocked view of TV screen
Overall: OK (108969728)
Very helpful with storing our (expensive) bicycles overnight.
Breakfast request fulfilled.
Staff were very, very friendly and tried to be helpful.
Couldn't book room on internet as 2 children 2 adults would only take it as 4 adults.
Bathroom had a number of dead wasps in. Net curtain had a number of cigarette burns in. And dining room needed good dust on windowsill as quite a few cobwebs.
Overall: Staff were very helpful although knowledge of local area was a little limited. We had asked for a late check in but it was still too early for us to take advantage. (107434879)
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