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3 star

Oaklands Hotel, Norwich

89 Yarmouth Rd, Norwich, NR7 0HH
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.0 / 5 4.0 / 5
Working order of facilities / equipment 3.8 / 5 3.8 / 5
Overall value for money 3.7 / 5 3.7 / 5
Performance of staff 4.0 / 5 4.0 / 5
Your room 3.8 / 5 3.8 / 5
Overall experience 3.8 / 5 3.8 / 5
Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
Guest Rating 3.9 / 5 3.9 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

2.6 / 5 2.6 / 5 Anonymous on 20/10/2009 (Same sex couple)

The hotel is generally good and tradional style

Very noisy due to disco on ground floor. Smelled strongly of fried food throughout the hotel

Overall: Not goo. We booked a twin room and ended up staying in a double bedded room. I was travelling with my 22 year old daughter and having to share a bed was unacceptable. We were offered 2 single rooms at a cost of 130% more than we were paying!  (108535439)

5.0 / 5 5.0 / 5 Brian [Benijofar, ES] on 15/10/2009 (Mature couple)

Hotel very comfortable, staff very friendly excellent value for money food.

Overall: Thoroughly enjoyed it.  (108534586)

4.7 / 5 4.7 / 5 Anonymous on 25/09/2009 (Mature couple)

Pleasant staff and overall ambience.

On second floor and no lift

Overall: Overall Pleasant stay  (108770518)

4.1 / 5 4.1 / 5 Anonymous on 30/08/2009 (Solo business traveller)

Friendliness of Staff. Efficient Service. Location for my business at Central Avenue St Andrews Business Park

No Lift. Or wasn't advised if there was one

Overall: Good overall experience.  (108618175)

4.0 / 5 4.0 / 5 Anonymous on 30/07/2009 (Mature couple)

Clean and tidy

Could improve on quality of breakfastHaven't yet found a hotel with comfortable pillows. Although we had four poster bed the matress dipped in the middle; bed post blocked view of TV screen

Overall: OK  (108969728)

3.7 / 5 3.7 / 5 Anonymous on 08/07/2009 (Group of adult friends)

Very helpful with storing our (expensive) bicycles overnight. Breakfast request fulfilled. Staff were very, very friendly and tried to be helpful.

Couldn't book room on internet as 2 children 2 adults would only take it as 4 adults. Bathroom had a number of dead wasps in. Net curtain had a number of cigarette burns in. And dining room needed good dust on windowsill as quite a few cobwebs.

Overall: Staff were very helpful although knowledge of local area was a little limited. We had asked for a late check in but it was still too early for us to take advantage.  (107434879)

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