| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.5 / 5 |
2.6 / 5
Andrew [Wakefield, United Kingdom]
on 07/12/2004
(Young couple)
The history of the place & it's location
It is an old hotel & it's beginning to show.
Overall: Our room was decidedly shabby & the subsidence meant that whole room was on a tilt, making just being in there uncomfortable. The bar & dining area's were very pleasant however & if our breakfast was anything to go by, the cuisine was fine as well. The price we paid via your web site was a fair reflection of the amenities. I would have been far from impressed if I had paid the published hotel tariff. (1669778)
2.3 / 5
Tony [Prescot, United Kingdom]
on 28/11/2004
(Mature couple)
(1635632)
4.6 / 5
Anonymous
on 07/11/2004
(Other)
We were upgraded to a suite which was a very pleasant surprise and much appreciated
A couple of tiles above the sink were cracked and loose (Rm 142)
Overall: Staff very pleasant and helpful. Hotel location for my needs was excellent. Good checking in/checking out service. Breakfast choice OK but ran out of melon at 8.45 am and not replenished. Had to park in furthest overflow carpark at 9.30 pm and as it was dark couldn't see the muddy puddles! Overall a pleasant stay and would definitely use again or recommend to others. (1337347)
3.7 / 5
Anonymous
on 11/09/2004
(Young couple)
(1454172)
3.9 / 5
David [Redcar, United Kingdom]
on 02/09/2004
(Mature couple)
Very good breakfast
Hotel had worn look
Overall: An excellent hotel and reasonably priced. People on Reception were very good even though we had to wait 45 minutes for access to room. Provided with complimentary drinks while waiting. Room was drafty, but overall it was comfortable. I would have expected a little more publicity on the Agatha Christy stay but alas nothing much except a plaque (maybe I missed the Agatha room) I will stay at the hotel again. (1448951)
3.7 / 5
Garry [Waterfoot, United Kingdom]
on 30/08/2004
(Mature couple)
(1450163)
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