| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.1 / 5 |
4.4 / 5
Olwyn [Scarborough, GB]
on 10/10/2009
(Group of work colleagues)
Rooms excellent bathroom perfect, food good.
reception area and lounge could be a little more welcoming, in ned of a make over.
(108373529)
3.9 / 5
Anonymous
on 03/08/2009
(Mature couple)
Very clean and well presented, good room facilities. Excellent cooked breakfast,helpful staff.
We were on the top floor, the stairs were quite narrow and steep and would be difficult for anyone with walking difficulties. We were charged £6 for a can of beer and a coke, which seems excessive.
Overall: A good overnight stay, but drink was expensive. (107626989)
3.4 / 5
Gillian [Melbourne, AU]
on 01/08/2009
(Solo leisure traveller)
Cleanliness. Appointments. Rates
No customer service - or is that usual for single women? Room was on the 3rd floor - difficult for an older woman. Room phone did not seem to work well. Didn't receive phone messages from Australia.
Overall: A well appointed establishment. (108669626)
5.0 / 5
PHILIP [nottingham, GB]
on 17/06/2009
(Mature couple)
rooms are lovely everything you want in them, very clean, breakfast lovely
Overall: we had a lovely stay we will be going back again (107362792)
4.0 / 5
george [bradford, GB]
on 17/06/2009
(Solo business traveller)
(107438387)
4.0 / 5
Anonymous
on 10/06/2009
(Group of work colleagues)
Very good breakfast. Plenty of choice. Orange juice was freshly squeezed juice, fresh fruit was available. Vegetarian cooked breakfast available.
Single room a little small.
Overall: A nice convenient hotel to stay in. Clean, warm and with a good quality breakfast. (107428470)
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