Ramada Birmingham/Sutton Coldfield, Sutton Coldfield

4.4 / 5 Anonymous on 20/10/2009 (Young couple)

Lovely Hotel

Bed far too soft and cheap and uncomfortable

 (108176887)

4.4 / 5 christine [chipping, near preston, GB] on 20/07/2009 (Solo leisure traveller)

Staff helpful, food good standard, room as requested, leisure facilities very good

Room had basic cleanliness, but a closer look revealed underside of soap dish and wash basin had not been cleaned in a long time, also cobweb on bedside lamp.

Overall: Most enjoyable, I booked the room before looking at the reviews. I am so glad, I may have been inclined not to go ahead! The hotel was very satisfactory and my on line requests were also met. Very good and will recommend the hotel to friends  (107315849)

3.1 / 5 Christopher [Warlingham, GB] on 15/04/2009 (Mature couple)

The hotel was used only as a base for visiting relatives, so contact with the hotel was minimal. The breakfast was reasonable.

The booking was made following the advertisement of a deal on the internet- around half-price. To be frank, the room, which was an annex room, accessible only by walking through the car park, would not have been value at full-price. No fridge in the room. My view is that this should be standard for hotels whose full rate is in excess of £100 a night.

Overall: I would return again only if I got a deal. There are hotels with better standard rooms operating within the same price bracket.  (107983035)

3.3 / 5 graham [pentre, GB] on 20/03/2009 (Mature couple)

breakfast was excellent as were all members of staff

We asked for a twin room near reception but given a double room on 3rd floor which we reached via two lifts plus a flight of stairs.Directions are not clear but as we have stayed there on several occasions we have now got used to the sytem. However, we did have to help some guests locate their room. Room was slightly smaller than we are used to and there was paper on floor when we arrived which made us feel that the room had not been adequately cleaned.We also feel that the bathroom ceiling was in dire need of redecorating.

Overall: pleasant enough  (107644528)

2.9 / 5 James [Congleton, GB] on 13/02/2009 (Mature couple)

Staff helpful.

Bathroom wasn't clean enough. The room smelt damp and was cold when we arrived but once we put the radiator on it was OK. Breakfast hours not long enough. Expensive.

Overall: Having just stayed in the Ramada Encore in Crewe where we got free Internet & Wi-Fi connection we were disappointed to find that this hotel charged £6 per hour or £12 per day for the same thing and the room was £20 dearer. We also felt that this was what we would call a 'tired' hotel in looks and decor.  (107331082)

4.9 / 5 Stuart [BIRMINGHAM, GB] on 10/02/2009 (Young couple)

room was excellent clean & tidy Staff were helpful and friendly

none really found everything more than adequate

Overall: enjoyed stay it was relaxing, Thought it was good value  (107999361)