| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
friendly helpful staff
Overall: excellent (108286474)
Good hospitality. Nice dinner & wine.
Overall: Just excellent and reluxing. Will be back. (108241671)
Everything but particularly hospitality of staffs.
Overall: I will be back certainly. (107768892)
I banged my head on the TV stand (fixed to wall) when reaching into my suitcase, which caused an injury which wouldn't stop bleeding. I asked for a plaster at reception, and was eventually given a blue one (rather unsuitable on your forehead when you are just about to go out to dinner!). I mentioned it again when checking out as I didn't want someone else having the same accident, and they said they'd look at it and thanked me for pointing it out.
(107969157)
good location close to facilities of town but quiet. Unobtrusive yet attentive staff. Excellent food and very comfortable room. Would feel absolutely confident in recommending the hotel to others.
(107566957)
(108033533)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.