| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
Anonymous
on 19/09/2009
(Mature couple)
the room was superb. the staff were pleasant and helpful
the food was awful the service was slow
Overall: we would stay at your hotel again but keep away from the food (107709749)
4.1 / 5
Anonymous
on 11/08/2009
(Mature couple)
very good breakfast selection.
we booked & had a confirmation e.mail for a "twin room" but were given a "double room". Reception said no "doubles" were available, so we made do.
Overall: we were generally happy with facilities, but having to pay to park, was we felt unjustified. (108357943)
3.1 / 5
Anonymous
on 22/07/2009
(Mature couple)
There were problems with the plumbing syatem. The wall of the bathroom of 517 vibrated and made a loud noise when adjacent rooms used facilities. This was remedied by switching on hot water tap in bath. But the noise was a real nuisance in antisocial hours. Hotel staff were informed but did not succeed in finding a solution. We were offered a change of room
(107965306)
4.9 / 5
Mark [Rugby, GB]
on 07/07/2009
(Mature couple)
Good value for money, excellent atmosphere.
Overall: Excellent (107971504)
4.7 / 5
Bernard [London, GB]
on 07/07/2009
(Solo leisure traveller)
I was woken at 0400am by a huming noise.It sounded like a vacuum cleaner.
Overall: one word WOW (108103851)
4.0 / 5
Khaled [Eastbourne, GB]
on 21/06/2009
(Solo leisure traveller)
Online booking
Charge too much money for any service.
(107713410)
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