| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  3.2 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.6 / 5 |
4.9 / 5
Anonymous
on 01/12/2009
(Young couple)
(107312944)
1.9 / 5
Anonymous
on 28/11/2009
(Solo business traveller)
(107713054)
4.4 / 5
BRONWEN [THETFORD, GB]
on 26/11/2009
(Mature couple)
(108148134)
4.0 / 5
Anonymous
on 29/10/2009
(Mature couple)
leisure facilities
Overall: Fine but we had no meals at the hotel (108741180)
4.7 / 5
gary [birmngham, GB]
on 27/10/2009
(Young couple)
Good swimming pool and sauna. Quiet room with good view
We asked the bar person if we could have a coffee his reply was 'I'll have to get it' which I thought was quite rude! On the other hand the night porter was very helpful and friendly and he got us a decanter of water for the room.
Overall: Good hotel! faded grandeur! (108819247)
3.0 / 5
Pamela [Liversedge, GB]
on 20/10/2009
(Group of work colleagues)
Very central location, good to have car park and leisure facilities
The hotel needs a good revamp. Our hotel smelt (which I reported to reception), the windows were rotten, paintwork & wallpaper peeling in room
Overall: Only stayed there because of the great location. Wouldn't choose to stay at this hotel if not as too dated now (107956288)
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