| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.0 / 5
Anonymous
on 05/11/2009
(Mature couple)
We had booked a table at the restaurant well in advance as in the past we have been unable to get a table for the time we wanted. When we arrived at the restaurant desk our name was not on the list, very disapointed, how ever we did get a table in the end. We found the restaurant very warm, a bit to warm to enjoy ones meal.
(107765436)
3.1 / 5
Alan [Chippenham, GB]
on 18/10/2009
(Mature couple)
Convenient hotel for a very early start. It's a Premier Inn so you know pretty much what you're getting. There is facility to park on-site (although we didn't).
Pay-for Courtesy Coach which calls at another hotel, then the South Terminal before finally getting to the North Terminal. Surely if you pick a hotel specifically because of its location near the North Terminal, is it reasonable to expect it will call there first? Reception always crowded with extended families. Restaurant not up to much. Bar area crowded.
Overall: Hotel was adequate and conveniently located for the North Terminal. As a result of its remote location you are tied to eating in the hotel restaurant, which was a bit downbeat. Lots of noise at night as people are constantly arriving/leaving. (108907291)
4.0 / 5
Jill [St Peter Jersey, GB]
on 16/10/2009
(Mature couple)
(108702243)
3.9 / 5
Anonymous
on 03/10/2009
(Mature couple)
(108699843)
5.0 / 5
June [Spalding, GB]
on 27/09/2009
(Group of work colleagues)
THE ROOM WAS CLEAN, VERY COMFORTABLE AND CONVENIENT FOR OUR OVERNIGHT STAY PRIOR TO FLYING FROM GATWICK AIRPORT WHICH WAS JUST 10 MINUTES STROLL AWAY NEXT MORNING.
Overall: WE HAD AN EXCELLENT EVENING MEAL ON THE NIGHT OF OUR STAY WHICH GOT OUR HOLIDAY OFF TO A BRILLIANT START. (107832981)
5.0 / 5
chris [portland, GB]
on 20/09/2009
(Mature couple)
(107168449)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.