| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.5 / 5 |
3.6 / 5
Anonymous
on 04/12/2004
(Solo business traveller)
Noise from offices below, this is the second time. I will think about elsewhere in future
(1725154)
4.7 / 5
Anonymous
on 04/11/2004
(Young couple)
Comfortable
Overall: The staff were very polite and helpful, the service was very good, the food was lovely and our stay there was very enjoyable. (1615760)
1.6 / 5
Nigel [Fleet, GB]
on 15/09/2009
(Group of adult friends)
Location was convenient
There was no cold water in the basin room 22, a bottle was produced, which did not really help. BBC 1 did not work. The cooked breakfast was not available until 8am on Sunday so one of our party had to miss it due to an appointment, the other two people were ignored when trying to get breakfast and the blackpudding had to be requested separately even though the full cooked breakfast was ordered.
Overall: Poor not value for money (108205893)
4.3 / 5
Anonymous
on 20/08/2009
(Solo business traveller)
Very good quality food,pleasant staff,all I needed.
Overall: Good value for the money (108937080)
4.1 / 5
Anonymous
on 23/07/2009
(Mature couple)
(107604398)
1.7 / 5
Stephen [Mold, GB]
on 21/04/2009
(Mature couple)
The bed was perhaps the MOST uncomfortable bed ever manufactured. The bed linen, although clean, had been laundered in something that made you skin very itchy! The hotel was extremely noisy with regard to loud music being played in the Bar
Overall: We refused to stay, We got out of bed at midnight, left and drove home a total of 247 miles! Arriving back in Wales at 03:20. VERY UPSET WITH THE WHOLE EXPERIENCE. I will never again stay in a Best Western hotel! (107364147)
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