| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.1 / 5
Nigel [Lightwater, United Kingdom]
on 20/09/2004
(Mature couple)
Private separate rooms allowing us to include our two dogs without extra charge Excelent
None
Overall: Very good breakfast. Food in general very good. Clean & practical. Sited in a very good position for touring the area. (1481641)
1.6 / 5
Anonymous
on 02/11/2009
(Group of work colleagues)
Good evening meal in restaurant.
Good leisure centre.
Rooms on arrival had clearly not been prepared and there was no heating (weather was cold). We had to make a good deal of fuss before anyone took any interest and found alternative accommodation for us. Portable electric heater which was not working - just dumped outside by staff member.
(107764187)
4.1 / 5
Anonymous
on 29/09/2009
(Solo leisure traveller)
Easy to find location. plenty parking. friendly staff and clientele.
Overall: very good. suited me fine after long drive and busy week... swim sauna and steak for dinner (108304492)
3.4 / 5
Anonymous
on 13/09/2009
(Mature couple)
Convenient location. Helpfulness of staff.
Some blips in Housekeeping- one bedside light not working on arrival. Replacement towels on one day not provided - call to Reception quickly solved the problem.Restaurant food was mediocre.
Overall: It served the purpose for our visit to the area. It served its purpose for our stay. (107741919)
3.9 / 5
Anonymous
on 01/07/2009
(Solo leisure traveller)
Pleasant hotel, staff were very helpful, swimming pool was pleasant after a long drive
Meal from garden restaurant was poor
Overall: Good except for meal (107974571)
4.9 / 5
KEVIN [ILKLEY, GB]
on 17/06/2009
(Mature couple)
(107882897)
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