| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.9 / 5 |
(108266196)
Poor breakfast; cold bacon, cold eggs, poor coffee. No help on complaining.
(108643627)
(108260206)
All Good
Having to pay for car parking
Overall: Very good (108960418)
staff were very professional & very welcoming. one of the best customer service iv received whilst staying in hotel.the room was so clean & the bed was amazing...
iv got none - a brill bargin for my money!!!!1
Overall: was the best hotel iv stayed in, well done to the staff at reception for an excellent customer service....going back again this weekend!!!!!!! (108178051)
Friendly bar staff, good facilities for watching the football
The room was in a poor condition, and felt cheap. I've stayed here a few times, and not felt this previously. It felt like I got one of the poorer quality rooms because I had booked through active hotels and got a cheaper rate than I would otherwise have got.
Overall: Disappointed. I've stayed maybe 10 times in the past year - and probably won't again now. (107697385)
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