| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff |  3.6 / 5 |
| Your room |  2.7 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.2 / 5 |
2.9 / 5
veronica [exmouth, Australia]
on 22/11/2004
(Solo leisure traveller)
The location was fantastic.
After I put my case into the room there was no room for me, plus they should try and put a shower/bath on each floor.
Overall: The pick up from the airport was not good, I arrived at 4.30 pm and did not get picked up until 6.30 pm. Mind you the drop off at the airport the next morning was excellent, I was very impressed at the cleanliness of the hotel, the breakfast room was a nice surprise. (1487386)
4.3 / 5
Mark [Scarborough, United Kingdom]
on 07/11/2004
(Mature couple)
Overall: There was a terrible smell in the bathroom. The staff dealt with it the best they could quickly and gave us some sweets and mints. (1605150)
5.0 / 5
Julie [Everingham, United Kingdom]
on 28/10/2004
(Other)
(1536978)
3.0 / 5
Thomas [Belfast, United Kingdom]
on 14/10/2004
(Other)
convenient to Heathrow, adequate for overnoght stay.
Bus service very slow in coming to Heathrow, had to wait approx. 45 minutes.
Overall: An adequate overnight stay. I would reccommend it for this reason alone. (1477632)
3.9 / 5
Anonymous
on 06/10/2004
(Solo leisure traveller)
Basic room for a basic price.
(1489225)
4.0 / 5
Adele [lydiate, United Kingdom]
on 02/10/2004
(Solo business traveller)
(1547005)
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