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3 star

Heritage Park Hotel, Pontypridd

Coedcae Rd, Trehafod, Pontypridd, CF37 2NP
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.4 / 5 4.4 / 5
Working order of facilities / equipment 3.9 / 5 3.9 / 5
Overall value for money 3.9 / 5 3.9 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 4.0 / 5 4.0 / 5
Overall experience 4.1 / 5 4.1 / 5
Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
Guest Rating 4.1 / 5 4.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

5.0 / 5 5.0 / 5 Alan [Surrey, GB] on 11/11/2009 (Mature couple)

All facilities and services were good. Staff were friendly and accomodating.

Overall: Very good.  (108167184)

5.0 / 5 5.0 / 5 Angela [Machynlleth, GB] on 10/11/2009 (Mature couple)

Close to the train and bus into Cardiff - promote this more - handy for the games on at the stadium. Take advantage of the swimming pool.

 (108985711)

4.6 / 5 4.6 / 5 Anonymous on 09/09/2009 (Young couple)

fabulous staff, who were so helpful and not 'jobs-worth' ... people make a place.

mattress - could feel the springs in the bed

Overall: thank you  (108283669)

3.7 / 5 3.7 / 5 Jonathan [Bristol, GB] on 01/09/2009 (Young couple)

The room was clean and tidy. Staff were friendly. Pool/sauna facilities looked good but we were only staying for one night so didn't have time to try it out.

There was a mix up with the booking where they gave us a twin room instead of a double but this was easily rectified within 5 mins. The breakfast was average at best.

Overall: Overall pretty good experience. The hotel was more like a Travelodge/Premier Inn type place than a local hotel/b+b. The decor was better than the pictures suggested. Would stay again.  (108725761)

3.4 / 5 3.4 / 5 Lynda [Stone, GB] on 29/07/2009 (Mature couple)

Room and hotel clean, staff friendly

Very damp smell in bathroom/bedroom and room overlooked road which was busy in the morning and we had requested a quiet room. Very limited breakfast only 1 roll left and not much hot - coach party just left

Overall: Overall okay and the location was ideal for visiting our relatives  (108418281)

4.0 / 5 4.0 / 5 Anonymous on 18/06/2009 (Solo business traveller)

Room v. clean and tidy. Bed comfortable, slept well. Staff friendly and helpful. Dinner was v.good. Breakfast was average.

Hotel slightly dated, small bathroom.

Overall: Overall ok.  (107802780)

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