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Urban House & Urban Retreat Spa, Brighton

20-21 New Steine, Brighton, BN2 1PD

Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.2 / 5 3.2 / 5
Overall value for money 3.3 / 5 3.3 / 5
Performance of staff 4.0 / 5 4.0 / 5
Your room 3.4 / 5 3.4 / 5
Overall experience 3.6 / 5 3.6 / 5
Order and cleanliness of the hotel 3.5 / 5 3.5 / 5
Guest Rating 3.6 / 5 3.6 / 5

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Night(s) Room(s)

Guest Reviews

3.6 / 5 3.6 / 5 Anonymous on 01/07/2009 (Young couple)

over all,a good hotel,great balcony!

A little noisy at night outside the hotel,although we did have to have the windows open because it was hot.The shower in the room wasn't very good,needed more power.Cant really comment on the staff as we didn't see much of anyone.

Overall: Good,a little to far away from the centre.  (107458513)

4.3 / 5 4.3 / 5 Anonymous on 29/06/2009 (Family with older children)

Good Location, Clean & Quiet Room, Friendly Staff

No hotel parking - limited spaces on meters in the road outside. Breakfast did not start until 8.30 am which, for a business stay, I found a little late.

Overall: A pleasant stay. Great location for the beach front and not too far from the centre for shopping etc. Room was modern, smart and clean.  (107295288)

5.0 / 5 5.0 / 5 Anonymous on 04/06/2009 (Mature couple)

 (107752390)

3.9 / 5 3.9 / 5 Anonymous on 02/06/2009 (Young couple)

 (107666135)

4.3 / 5 4.3 / 5 Guillaume [London, GB] on 09/05/2009 (Young couple)

staff friendly

Overall: possitve  (107518546)

4.0 / 5 4.0 / 5 Tanya [Merstham, GB] on 30/04/2009 (Group of work colleagues)

 (107584775)

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