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Home > United Kingdom > England > Greater London > London > Kensington & Chelsea > Earls Court > Exhibition Court Hotel 4

Exhibition Court Hotel 4, London

25 Collingham Place, London, SW5 0QF
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Summary of Guest Ratings

  • Check-in process 3.3 / 5 3.3 / 5
  • Working order of facilities / equipment 2.8 / 5 2.8 / 5
  • Overall value for money 3.0 / 5 3.0 / 5
  • Performance of staff 3.1 / 5 3.1 / 5
  • Your room 2.6 / 5 2.6 / 5
  • Overall experience 2.8 / 5 2.8 / 5
  • Order and cleanliness of the hotel 2.8 / 5 2.8 / 5
  • Guest Rating 2.9 / 5 2.9 / 5

Guest Reviews

1.3 / 5 1.3 / 5 Shauna [Liphook, GB] on 20/05/2009 (Solo leisure traveller)

TV didn't work, kettle didn't work, window didn't close, water wasn't warm, asked "concierge" quickest route to Albert Hall and he didn't speak English. When I signed and paid my on line reservation was printed out with all my credit card details, including my security code - this is apalling bad practice and against the Banking Codes.

Overall: Never again  (107826296)

1.3 / 5 1.3 / 5 Anonymous on 12/10/2009 (Solo business traveller)

cheap nightly rate

heater wouldn't turn off curtains didn't close unsympathetic manager

Overall: Bad experientce. I only stayed 1 of 7 nights.  (108293461)

1.3 / 5 1.3 / 5 Mirsad [Perth, AU] on 17/09/2009 (Young couple)

This place is a dump! The pictures do not reflect the truth inside. The room is small & cramped. The bathroom smells. The ceilings and walls are cracked. There is plenty of dust everywhere and the breakfast is toast, ham, cheese, cereal and bargain basement juice. I was charged 74 pounds per night to stay in a supposed 4 star hotel. Absolute rip! The reception staff don't even speak English properly. Don't bother asking for directions either because they are useless.

Overall: I would not come back here again and I don't advise anyone else to do so either. I suggest paying a bit more and going to a nicer place but then again the advertising was false and the pictures do not reflect the real situation inside at all. Don't be fooled...  (108373797)

3.9 / 5 3.9 / 5 Shengli [Beijing, CN] on 20/08/2009 (Family with older children)

 (108863723)

3.3 / 5 3.3 / 5 Anonymous on 26/06/2009 (Solo business traveller)

24hr reception, ensuite, breakfast included, in-room facilities: iron, kitchenette (incl microwave and fridge), tv. Good amount of hanging space

lack of fan or aircon - room was west facing and early summer, so had heated up significantly by the time I checked in.

Overall: Satisfactory  (107734789)

2.3 / 5 2.3 / 5 Anonymous on 12/06/2009 (Mature couple)

staff seemed friendly enough

my requests for a ground floor room weren't met, so subsequently my elderly grandmother had to walk up 3 flights of stairs, the rooms were extremely small, and breakfast was a very disjointed and strange affair, we had to ask for cutlery and plates.

 (107681010)

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