| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room |  4.2 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.4 / 5 |
4.4 / 5
Anonymous
on 28/03/2007
(Solo leisure traveller)
Not like a big chain hotel
Have stayed there in the past and staff remember me
Ideal location for my purposes
(99236983)
4.4 / 5
Anonymous
on 27/03/2007
(Solo business traveller)
(99513229)
1.7 / 5
Kay [Canary Wharf, UNITED KINGDOM;GB]
on 12/12/2006
(Solo business traveller)
Please see below
Overall: This room was booked on behalf of Aidan Paddick a colleague from BP. Unfortunately Mr Paddick was not able to stay at the hotel, due the fact that the previous occupant had died in situ. Mr Paddick was consequently moved to a hotel in Paddington which was not a convenient location, but under the circumstances this was unavoidable. (99687064)
4.6 / 5
lorraine [hemel hempstead, United Kingdom;GB]
on 14/08/2006
(Solo business traveller)
peaceful, luxurious surroundings in a central location
No in room drinks facilities. Not able to have one of the only TWO hot items on the room service menu.
Overall: Once again this hotel ticks so many of the boxes of an excellent hotel. Just wish there was access to tea and coffee, and a more reliable room service menu. Breakfast was once again delivered to my room exactly on time! (3305178644)
4.7 / 5
lorraine [hemel hempstead, United Kingdom;GB]
on 03/08/2006
(Solo business traveller)
Felt like I was arriving a a beautiful home. Efficient, unobtrusive but friendly staff. Beautiful furnishings. Very comfortable bed.Breakfast arrived 'exactly' at the requested time - excellent!
No facilities in the room for making a drink.Due to work I returnrd to my room in the early hours and could not make a drink or order food. Did order cold food from room service before I left, which was in my room for my return but I could stll not access a hot drink. Room and bathroom, although beautiful were both rather small for the price.
(3305082742)
5.0 / 5
Anonymous
on 30/06/2006
(Group of adult friends)
The staff was very kind and helpful, and rooms were very clean with lovely settings. We loved this accommodation very much.
(3304415955)
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