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| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  2.8 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.4 / 5 |
| Your room | 2.7 / 5 |
| Overall experience | 2.9 / 5 |
| Order and cleanliness of the hotel | 3.1 / 5 |
| Guest Rating |  3.1 / 5 |
3.7 / 5
Peter [Geneva, CH]
on 24/12/2009
(Solo leisure traveller)
(108595055)
2.1 / 5
Anonymous
on 03/11/2009
(Family with young children)
Staff were generally helpful, lovely big shower, comfy bed, lovely and warm.
Window didn't shut/lock; pl.astic cups with kettle in room to make hot drinks in (unsafe); lack of pillows; lack of choice for breakfast; no decaff tea/coffee (can't have caffiene so quite important to me).
Overall: The walk up three flights of stairs, lack of pillows, window that didn't shut properly, and plastic cups to make hot drinks in were obvious negatives. However the price was fairly good, the closeness to the event we were visiting was fantastic and the staff were fairly amenable. Could be fairly easily improved and hope it is because I could be a regular guest if it was. (108336196)
3.9 / 5
Chieko [Shisui-town, Japan]
on 21/10/2009
(Solo leisure traveller)
The hotel staffs (maybe Indians) were friendly.My room was very clean.The bathroom was also very clean.I could use a double room even if I paid single room rate.
Brekfast was not enough.Only a bowl of corn frakes ,toasts and tea or cofee.
(108562831)
1.1 / 5
Lynda [Wolverhampton, GB]
on 29/09/2009
(Other)
There are no good points to this discracefull hotel
The hotel was poorly cleaned, continental breakfast was cornflakes and toast only, the wardrobes were falling apart, the rooms were not large enough for the beds to fit in and space to move around, wifi is only available if you sit in the reception by the computer cupboard (not whole hotel as stated), excuse for anything is 'i'm new and dont know anything. the pillows were so so flat as to not be really worth it and to get an extra 1 we had to wait till after 11pm
Overall: If this is the standard of our hotels in our capital city, then we really do need to look out. this hotel was set up just to make money from unsuspecting people with no sign of quality or standards (108260855)
3.4 / 5
Anonymous
on 07/09/2009
(Solo business traveller)
good location near tube station
staff were helpful
low tariff
very basic breakfast
Overall: reasonable (108239435)
3.6 / 5
Anonymous
on 21/08/2009
(Mature couple)
Good location. Reasonable price.
Very warm. Very noisy as you had to sleep with window open.
Overall: No comment. (108197198)
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