| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.0 / 5 |
| Overall experience |  3.4 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.4 / 5 |
2.0 / 5
Anonymous
on 22/10/2004
(Family with older children)
The hotel had parking.
The room was unpleasant, uncomfortable and didn't have basic facitlities like beverages in the room.
Overall: The room was not very welcoming or paricularly comfortable. There was no tea/coffee making facilities in the room, although you could obtain beverages free in the dining room up until 12am free. The staff clearly could speak many languages and were very efficient. The whole building felt a bit claustrophobic a maze of corridors, but it did have a lift. (1601614)
4.1 / 5
andrew [pewsey, United Kingdom]
on 05/10/2004
(Solo leisure traveller)
(1556223)
5.0 / 5
Samuel [Newton, United States]
on 21/08/2004
(Solo leisure traveller)
(1362863)
4.1 / 5
Roger [Glasgow, GB]
on 14/11/2009
(Solo business traveller)
(108316254)
1.4 / 5
Darren [Hinckley, GB]
on 09/11/2009
(Other)
No Tea/Coffee in Rooms BED BUGS ! INFLEXIBLE BREAKFAST TIMES
Overall: POOR (107781037)
4.1 / 5
Anonymous
on 24/09/2009
(Solo leisure traveller)
fresh clean sheets and towels, v. clean rooms, quiet location, big well-cooked breakfasts, well organised staff, very handy for the Earls Court tube. Walking distance to the Natural History Museum and Science Museum.
tiny room with worn furniture ( but then I did buy the Budget Single ),no shower in the shared bathroom ( just a bath and a loo ) - to get a shower had to use a bathroom that was 4 floors away and just off the dining room.
Overall: everything went smoothly - the booking , check in etc, receipts etc . I'd say the hotel was good value for money,and only 5 minutes walk from the tube. I'd stay there again - also prepared to recommend it to friends who are on a break and maybe don't have the largest budget. (108126188)
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