Maranton House Hotel Kensington, London

1.1 / 5 Anonymous on 31/08/2009 (Mature couple)

Our room was not comfortable, the shower did not work well, the toilet was not flushing, the door handle fell off from one of the doors. We did not find the service from the hotel helpful in trying to make our stay pleasant. We will not be staying there again.

 (108176648)

3.0 / 5 Anonymous on 23/05/2009 (Group of work colleagues)

Friendly Staff

We had booked in December and had confirmation but the hotel told us Active did not actually book until April. One of the rooms was a box room, Not what I would call 3* accommodation.

 (107429159)

4.1 / 5 Anonymous on 03/10/2008 (Solo business traveller)

 (107429134)

1.9 / 5 Anonymous on 20/05/2008 (Group of work colleagues)

It was very convenient for the tube and closely located to shops and restaurants.

Each day after the room was cleaned, the balcony doors were left open by the maid - not very secure as the hotel was on a busy street and room was only on 2nd floor. The breakfast was quite poor - same thing every day and the milk smelled very odd to say the least! Some of the staff were less than friendly. The towels in the room were ripped and the carpet was filthy. TV remote didnt work and the window didn't shut properly. One of the rooms didnt have a hairdryer and in all rooms there was no hot water on an evening! On departure there was no where safe to store luggage - it was left in reception for anyone to pick up.

Overall: The hotel was adequate for a few nights stay as we were attending a conference and therefore didn't spend a lot of time in the hotel. Nevertheless I wouldn't recommend this hotel to friends. Before booking this accomodation I would have welcomed a few more up to date photos as the hotel certainly doesn't look like the pictures on the website. The breakfast was quite disappointing and most of the staff were not very friendly. I wouldn't stay at this hotel again.  (97958509)

4.9 / 5 kevan [brisbane, AU] on 22/04/2008 (Mature couple)

Ideally located minutes to the tube, good cheap restuarnts and pubs.

Lots of stairs to bedrooms, no lift, coulf be an issue with older guests.

Overall: Great place to stay. So convenient as a tourist to London. Very helpful staff and clean hotel. Would stay again without question, excellent value  (97096149)

3.3 / 5 Anonymous on 25/03/2008 (Solo business traveller)

The location.

On arrival, the hotel had no reference of my booking despite completing this two days earlier online. Reception & Breakfast times.

Overall: This would have been a good convenient hotel was it not for the fact that the hotel reception is closed until 8am at which time breakfast also begins - this is far too late for anybody wanting to get across London to work. For that reason only, i couldn't choose this hotel again.  (97364325)