| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
4.4 / 5
Anonymous
on 05/10/2009
(Young couple)
Staff were very friendly
Great leisure facilities and spa
Room was a bit cold during the day.
Room wasn't very sound proof.
Overall: Very good stay when using all hotel facilities (108251996)
3.7 / 5
Gail [Gauldry, GB]
on 01/09/2009
(Young couple)
(108338847)
4.3 / 5
Anonymous
on 09/06/2009
(Mature couple)
Room excellent.
Meal excellent.
Staff excellent
Postcode on the address is incorrect - Take care if just punching in the post code into your sat-nav, you might end up in the next door residential area as we did.
A long walk to the room along dark corridors. Could do with additional low level lighting in addition to the movement sensors.
Could have done with a little more ambiance in the dinning room.
(107397309)
3.9 / 5
Nicolas [Egremont, GB]
on 04/06/2009
(Solo business traveller)
hotel common areas
old styled bathroom
not offered a cooked breakfast
(107507466)
5.0 / 5
Andrew [East Kilbride, GB]
on 12/05/2009
(Family with young children)
Welcome. Leisure centre. Bedroom. Landscaped grounds. Friendly staff.
Overall: Very Good. Will definitely call again for a stay possibly in summer months. All the staff were very helpful and nothing was a bother. The facilities at the leisure area were first class to suit all agegroups. Bedrooms well equipped too and eloquently presented on arrival. Hotel grounds well maintained to a high standard. (107537696)
4.9 / 5
Anonymous
on 15/03/2009
(Solo business traveller)
(107834423)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.