| Check-in process |  3.3 / 5 |
|---|---|
| Working order of facilities / equipment |  2.4 / 5 |
| Overall value for money |  2.7 / 5 |
| Performance of staff |  3.1 / 5 |
| Your room | 2.2 / 5 |
| Overall experience |  2.6 / 5 |
| Order and cleanliness of the hotel | 2.6 / 5 |
| Guest Rating | 2.6 / 5 |
1.3 / 5
Frances [Edinburgh, United Kingdom]
on 14/10/2004
(Solo leisure traveller)
(1562016)
1.0 / 5
Anonymous
on 29/06/2004
(Other)
(950212)
4.0 / 5
Delbert [Excelsior Springs, US]
on 19/09/2009
(Solo leisure traveller)
(107273206)
3.3 / 5
Anonymous
on 18/09/2009
(Solo leisure traveller)
Accommodation was generally spacious, near to events, etc
The tight stairways made the movement of baggage quite difficult. Perhaps consideration should be given to the introduction of an elevator. Breakfast should also be offered as a full breakfast, not just cereal and toast.
Overall: Satisfactory (107823809)
2.4 / 5
Anonymous
on 18/09/2009
(Solo business traveller)
(108207431)
2.9 / 5
Anonymous
on 20/08/2009
(Solo leisure traveller)
Convenient location for Earls Court Exhibition Centre and nearby tube station. Good sized room and bed. LCD TV with choice of freeview channels.
Towels not changed during 10 day stay.
Occasionally noisy due to room facing busy road.
Breakfast was identical every day, with very limited options (i.e. tea or coffee, orange marmalade or strawberry jam).
Overall: Some facilities limited, but staff friendly and welcoming. Gave impression that refurbishment had started, but was never completed. (107383196)
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