2.9 / 5
Anonymous
on 27/09/2009
(Solo leisure traveller)
very well mannered staff... clean surroundings & clean room
Overall: good
(107987253)
2.6 / 5
Anonymous
on 27/09/2009
(Mature couple)
well mannered staff... clean surroundings & clean room
Hand shower was not working.. there was no hair dryer in the room
Overall: OK
(108568873)
4.3 / 5
Jennifer [Goulburn, AU]
on 25/08/2009
(Mature couple)
Convenient location, close proximity to transport and restaurants etc.
Elevator was incredibly slow, but it was understood that a new elevator was to be installed in the short term. As experienced throughaout the UK, no airconditioning. The room was hot and stuffy, requiring the window to be opened which of course meant traffic noise.
Overall: Reasonably comfortable and pleasant.
(107487612)
3.9 / 5
Anonymous
on 06/08/2009
(Mature couple)
Everything except mattress
Mattress felt to have seen better days
Overall: Pleasant and welcoming.
(108733543)
4.4 / 5
Anonymous
on 20/06/2009
(Mature couple)
cCLEAN AND COMFY
COULD NOT OPEN WINDOWS IN ROOM - IT WAS UNUSUALLY HOT !
Overall: gENERALLY PLEASANT, GENEROUS BREAKFAST, GOOD LOCATION
(107837495)
3.1 / 5
David [Orleans, Ontario, CA]
on 02/06/2009
(Mature couple)
The location of the hotel was convenient to the London Underground (Earl's Court). The continental breakfast was more than adequate. The room size was acceptable and the price was affordable.
As commented by hotel staff in response to an e-mail I sent them about my issues...the hotel (building) is old and the squeeky floors are "part of the character". The character of this hotel was lost on our last night's stay between the hours of approximately 11:00 pm until 1:30 am as another hotel guest in a room close to our seemed content to bang and crash around his room and from 4:30 am until 6:00 am either this same guest or another continuously paced across the squeeky floors. While the occasional squeek may add character to the hotel, one and one half hours of loud, steady squeeks does not make for a restful sleep.
The gentleman who checked us out was not pleasant at all. He never asked how our stay was.
Overall: Never, never again.
(107563115)
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