| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.1 / 5 |
2.3 / 5
Anonymous
on 29/11/2009
(Solo leisure traveller)
(108629699)
4.6 / 5
Anonymous
on 12/09/2009
(Mature couple)
Location near University. Helpful hosts. Off street parking.
Smoker in room next to us for 2 nights. Management put a stop to it the 2nd night. Breakfast too early for vacationers. Room rather small. Management unavailable after 9 pm, so unable to lodge complaint about smoker first night.
Overall: Adequate, but nothing special (108839361)
4.3 / 5
Peter [Leuven, BE]
on 31/08/2009
(Other)
Very friendly staff, clean rooms, excellent breakfast, and working WiFI!
Rooms a bit on the small side, and not all the same standard. Some singles with desk and some without, which is quite difficult.
Overall: Very good, comfortable, and very friendly staff. (107941675)
4.7 / 5
Andrea [Droitwich, GB]
on 14/07/2009
(Family with older children)
Hotel was very clean, owner was very friendly and helpful, breakfast was good. Excellent taxi company recommended.
Noisy plumbing from other rooms very noticeable during the night.
Some guests didn't bother getting dressed for breakfast - the sight of a rather large gentleman in a grubby, holey vest and shorts was a bit much!
Overall: Very good. (108856104)
4.7 / 5
Martina [Milton Keynes, GB]
on 10/04/2009
(Group of work colleagues)
We did not stay at the Banister as we were found alternative accommodation at the Eaton Court hotel, Southampton by your organisation , which provided us with a very enjoyable experience .Pleasant friendly staff who did everything possible to make our stay a good experience .
Overall: Excellent -very much recommended (107882357)
2.4 / 5
Anonymous
on 23/03/2009
(Group of work colleagues)
Good location to visit the university
Extremely small rooms-
Overall: adequate- but poor value overall (107342093)
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