| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
The cooking standard was excellent.
The room was spoilt by soiled and stained bedcovers. If I had been stopping more than one night I would have insisted on a room change. The bed cover was stained very badly, unacceptable for a Hotel of this standard.
The restaurant was spoilt by a considerable number of flies that no attempt was made to remove. I asked for and got a change of table, but I noticed that other customers were placed where I had been, I don't know whether they complained or not.
Overall: Reasonable, but next time if I chose to stay and the room was as poor I will ask for a change of room. (108372738)
Although a non-smoking room the bedroom smelt of cigarette smoke
Overall: Except for the bedroom smelling of cigarette smoke the stay was very pleasurable (107597338)
Good all round facilities at hotel including leisure and spa.Reasonable food prices in the the sports bar and good friendly atmosphere.
Mattress was a bit worn,sagged towards edge and furniture in room could do with updating.
Overall: Enjoyed staying in such a nice relaxing hotel with plenty of facilities. (107715582)
(107321390)
(107319767)
Staff responded quickly to requests.
Initial room offered was dark with very little natural light
Overall: Enjoyed our stay - feel that this hotel offers excellent value particularly for young families. Spacious areas for relaxation. Leisure facilities appear good. Hope to visit again sometime. (107143182)
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