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3 star

The Imperial Hotel, Hove

First Avenue, Hove, BN3 2GU
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.6 / 5 3.6 / 5
Overall value for money 3.6 / 5 3.6 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 3.6 / 5 3.6 / 5
Overall experience 3.8 / 5 3.8 / 5
Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
Guest Rating 3.8 / 5 3.8 / 5

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Night(s) Room(s)

Guest Reviews

3.7 / 5 3.7 / 5 Christopher [London, GB] on 20/11/2009 (Solo business traveller)

 (108266527)

4.0 / 5 4.0 / 5 Ian [Bradford on Avon, GB] on 19/11/2009 (Solo business traveller)

 (108754919)

4.9 / 5 4.9 / 5 Anonymous on 18/11/2009 (Mature couple)

 (108441445)

2.7 / 5 2.7 / 5 stella [chiswick, GB] on 10/11/2009 (Mature couple)

Staff helpful and polite, and one of the few hotels that accepted 1 night stay on Saturday in the area.

room shabby, in particular the celing was covered in water stains from room above. The bathroom blinds needed cleaning. A larger shelf/or table needed in the bathroom to put personal effects on. Couple of extra lights in the bedroom would have been welcomed as the room was rather dingy (especially when getting dressed & applying makeup).

Overall: Would recommend to anyone wanting a single stay, but not if they expected a finer hotel  (108651246)

3.3 / 5 3.3 / 5 Anonymous on 03/11/2009 (Mature couple)

Very convenient for visiting our son in Hove.Room was clean and bed was comfortable.

No real "wow" factor. Decor is starting to look tired. We had one evening meal which was adequate, but not great. There are plenty of places to eat in Hove so we went out for both breakfasts and an evening meal.

Overall: An "OK" experience, not a special treat  (108659309)

3.9 / 5 3.9 / 5 Anonymous on 03/11/2009 (Same sex couple)

Staff very accomodating and helpful, with extra towels, trying to sort out my shower. 24hr reception very helpful.

my shower didn't work, it was worked on while there but it was never useful. also on the Sunday lift wasn't working when we came to check out - which was tough from the 4th floor

Overall: enjoyed our stay and would book there again!  (108750110)

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