| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
staff very friendly hotel comfortable and clean.
out tables napkins in the restaurant had several holes in which surprised me considering the standard of the hotel, small detail but stood out a mile.
Overall: pleasant comfortable stay (108966445)
Staff were welcoming and helpful. The room was very clean & comfortable and the breakfasts were also very good.
The only detraction was that our visit coincided with the Witney Feast, a large annual fair that takes place in the town centre on the Monday & Tuesday, and a number of young guests (including some uninvited ones) that were staying on the Monday night caused a disturbed night's rest.
Overall: The Four Pillars Hotel is a great place to stay and we thoroughly enjoyed our visit. (108921893)
Helpful, friendly staff. Good quality breakfast - plenty of choice. Staff booked tickets for us and got discounts as well.
Room was adequate but bedside lights didn't work. Outside our room there was an air conditioning unit which ran at night and was very noisy. Dinner was over-priced and poorly cooked. Risotto was dry and still crunchy; the venison burger was cremated.
Overall: We may just have been unlucky to have a room that was so noisy on nights that were hot so that we wanted the window open. Equally, the chef may have been having an off day (we ate out the next night - Ask in Witney, superb food and excellent value. (108861393)
very friendly and efficent
hot tap in bathroom very hard to turn on
Overall: excellent (107751943)
Extremely comfortable, well appointed. Breakfast was plentiful and of a high quality.
There seemed to be very few staff around, for example the health spa was unattended when arriving so no chance to ask questions, you just had to find your way around. Swimming pool was tiny.
Overall: Overall this was good value for the money paid and was an excellent base for our purposes. Best described as a slightly upmarket travel inn. (107820290)
Ben was particularly fantastic, as were the other staff
the changing rooms in the ladies swimming area were quite unkempt; wet and dirty and very used!
Overall: excelllent (107422024)
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