4.4 / 5
Ian [Darlington, GB]
on 12/10/2009
(Young couple)
A very good hotel, tired, but plush and well appointed, friendly staff and good service
few if any
Overall: A refreshing night, a very good choice for the 'on the hop' traveller
(108680848)
3.1 / 5
Anonymous
on 02/09/2009
(Mature couple)
Hotel staff were friendly and cheery. The room was on the third floor and was clean and fresh. Corridors leading to room were grubby, smelly and carpets soiled, not a good first impression. On our floor this problem was, thankfully, not evident.
On arrival at the hotel we discovered we were double booked, the other people having arrived before us got the room we booked. This was very disappointing and the manager deducted £10.00 from the price. Our room was much smaller than the one we booked. However, as it was just for one night, the room given to us was okay. We did wonder, however, what might have happened had the hotel not had a cancellation!!! Our overnight stay in Inverness could have been totally ruined by this overbooking - a problem with the e-booking service we understand.
Overall: We did not allow the inconveniences encountered to spoil our stay in Inverness as we were visiting family and had a wonderful time. The staff at the Hotel were very pleasant indeed and for a two-star rating is was adequate. We will certainly not leave it until a last minute decision before trying to book a night in Inverness again though - it is a VERY popular destination and with good reason!!
(108689071)
3.7 / 5
Anonymous
on 01/09/2009
(Young couple)
(108327716)
3.4 / 5
Anonymous
on 05/08/2009
(Family with older children)
Family room had two bedrooms, each with ensuite, joining by internal door. Very nice for families.
Walls were very thin. Area/clientele a bit seedy. Bar in building left it smelling poorly.
Overall: We were happy to move on.
(107763637)
4.1 / 5
Anonymous
on 04/08/2009
(Mature couple)
(108538890)
4.6 / 5
Brian [Dartford, GB]
on 10/06/2009
(Mature couple)
deluxe room very good / large and spacious
staff very friendly and helpful
photo on website needs updating as houses now built on grass view at front
Overall: could not fault hotel - even though on first appearance looks drab but down to earth and staff very friendly the room we stayed in at the top of the pub had windows all around and a very spacious clean room - nice to come back from a day traveling and have a quiet drink in the pub too.
(107820400)
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