Gatwick Belmont, Horley
46 Massetts Rd, Gatwick, Horley, RH6 7DSGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room |  3.4 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating | 3.9 / 5 |
How to book this hotel or view prices
Guest Reviews
1.4 / 5
Robert [Birmingham, GB]
on 04/10/2009
(Mature couple)
friendly staff and complimentary shuttle to Gatwick airport.
This Hotel is like Faulty Towers only not so funny!! Our room was at the top of very narrow stairs, extremely difficult to navigate with suitcases and only a tiny little landing at the top on which to stand to get the door open. If elderly or at all infirm this would a have been a death trap.
The room was very old fashioned and ill equipped. I enquired if a hairdrier was in the room at time of booking and was advised it was. Upon arrival I was loaned an antique hairdrier from reception that was next to useless. I had to boil the kettle on the floor as the lead would not stretch from the power point to the table and the shower room was little more than a cloak room sized closet.
Overall: Very disappointing for the price would not even rate 1 *. If you are at all unsteady on your feet or would have difficulty carring a suitcase to the top of a steep narrow staircase with no more than a doorstep sized landing at the top in which to place your suitcase when opening the door, I would strongly recommend you choose a different hotel. (108628918)
4.4 / 5
Anonymous
on 06/09/2009
(Young couple)
Very Nice place; rated 3-4 in a 5 scale... Stayed in many other Bed & Breakfasts across England and these folks know what they are doing...
It is Beautifully Europe... If you are expecting an American Five Star hotel; go to one.
Overall: Great full breakfast, great service from Airport, Very accommodating Staff... the best in fact. We picked the right one near Gatwick! Thanks. (107338160)
4.0 / 5
Andrew [Pietermaritzsburg, ZA]
on 05/09/2009
(Solo leisure traveller)
(108806944)
3.7 / 5
David [Shoeburyness, GB]
on 03/09/2009
(Group of adult friends)
Very friendly and clean have stayed here now three times and will continue to do so in the future.
(108635440)
3.7 / 5
Michael [Enmore, AU]
on 20/08/2009
(Group of adult friends)
Friendly and helpful staff. Basic but good food. Really good bar. Good value and a satisfactory stay. Good wireless internet. Free shuttle to Gatwick.
Room was a bit cramped and slightly care worn. Shower was tiny and had clumsy controls. TV was old, small, fuzzy and with a remote that didn't work.
Overall: Well above average value for a UK B nad B. (107541903)
4.3 / 5
Anonymous
on 02/08/2009
(Group of adult friends)
(108157044)
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