| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.1 / 5 |
4.1 / 5
David [Manchester, GB]
on 25/07/2009
(Mature couple)
(107962266)
4.0 / 5
Anonymous
on 28/10/2008
(Mature couple)
(107953114)
5.0 / 5
Mark [Lee-on-the-Solent, GB]
on 01/10/2008
(Family with older children)
People were brilliant and helpful. Your restaurant staff couldn't have been more helpful during our evening meal. overall a great experience. your staff are a credit to your hotel.
Restaurant was slightly dusty in easy to reach places.
Overall: In a word FANTASTIC (107949969)
4.0 / 5
Sue [Halifax, GB]
on 20/08/2008
(Mature couple)
(108093145)
3.1 / 5
Anonymous
on 09/05/2008
(Other)
The bed was comfortable.
The toilet had not been cleaned properley there was poo on it.
The website did not state that it was a non smoking hotel.
(97372750)
3.9 / 5
Anonymous
on 10/05/2007
(Solo business traveller)
Excellent restaurant with good choice of food at reasonable prices. Friendly staff.
Room had a musty smell due to not enough ventilation. Some traffic noise from adjacent A14, more window soundproofing required to the rooms facing the A14.
Overall: As a light sleeper I would have preferred a room away from the A14 where the traffic noise is muted. Otherwise the stay was enjoyable. Choice of evening meals was good and full breakfast available if required. Given the isolated location away from Ipswich town centre (although very convenient for the A14) a fully serviced bar ensured that meals could be enjoyed to the full. For a short business stay there was no necessity to venture out in the evenings. Good parking (which appears to have been recently extended) and night security. (99468798)
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