4 star

De Vere Herons Reach, Blackpool

East Park Drive, Blackpool, FY3 8LL

Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 4.1 / 5 4.1 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 3.8 / 5 3.8 / 5
Overall experience 4.0 / 5 4.0 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 4.0 / 5 4.0 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.3 / 5 4.3 / 5 margaret [workington, cumbria, GB] on 21/11/2009 (Mature couple)

good

booked a hotel with a golf course, I need a golf buggy, cant walk the course, when we got there the buggies were off for winter, as it happend it rained.

 (108977805)

4.7 / 5 4.7 / 5 Anonymous on 30/06/2009 (Family with older children)

beautiful hotel

the room was quite small for 4 of us

Overall: would def stay again  (107794523)

4.9 / 5 4.9 / 5 Graham [Warrington, GB] on 25/06/2009 (Mature couple)

 (107452456)

3.7 / 5 3.7 / 5 Anonymous on 05/06/2009 (Solo business traveller)

 (107753351)

3.7 / 5 3.7 / 5 Anonymous on 21/04/2009 (Group of work colleagues)

 (107353294)

2.6 / 5 2.6 / 5 Anonymous on 14/03/2009 (Solo business traveller)

easy to find - room adequate - nice bathroom

poor menu in the restaurant - lakeside bar closed - no sky sports in the room or anywhere in the hotel. Staff totally uninterested in making sure my stay was enjoyable, on leaving i was only asked if the 'bill' was okay!! Ordered breakfast in my room - the lid turned up with no breakfast under it, they then had lost the order so I gave it again, then the wrong order turned up - if that wasn't bad enough, it was poorly cooked and swimming in grease. The scrambled eggs looked a month old. I would have complained but the totally disinterested YTS scheme receptionist was only interested if the 'bill' was okay. Oh and the furniture in the restaurant bar is threadbare and dirty.

Overall: not good  (107454777)

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