| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.3 / 5 |
4.3 / 5
Donald [Fountain Hills, Arizona, US]
on 06/11/2009
(Mature couple)
Windsor Castle Hotel has been a favorite of mine for many, many years. By coincidence, I was once at the hotel on business when the Queen Mother was speaking in the banquet room upstairs. Windsor has also been a favorite place for me to visit. In short, the hotel is excellent, very comfortable, and its location exceptional.
None really to speak of. In addition to my wife, I was responsible for scheduling two friends traveling with us in a second room. One of these wished to use her computer, but the wireless or wired service wasn't fast enough to provide adequate internet connectivity.
Overall: Though I have often been in Windsor, my visits most frequently were business related. This was my first time to actually visit Windsor Castle and the State Apartments. I have had the good fortune to travel a lot and see many places. Of all the places I've visited, I found the State Apartments to be exceptional, perhaps the most stunning single location in terms of fine art and furnishings. We were fortunate it was open the day that we were in Windsor, because the next morning the hotel gave notice the Castle would not be open that day. (108607174)
4.4 / 5
Anonymous
on 15/09/2009
(Group of work colleagues)
(108321912)
4.1 / 5
Anonymous
on 23/08/2009
(Solo leisure traveller)
very good location, nice place, near windsor castle. the staff very helpfull, which help me before my train depart windsor. good facilities... I would recommend my family to stay there if we go to windsor again.
don't have free wifi internet connection
Overall: very nice (108737560)
4.9 / 5
Christine [Basingstoke, GB]
on 10/08/2009
(Mature couple)
Food was wonderful and service in the bar excellent, very friendly staff and we both felt very relaxed.
There were no bad points, the stay was excellent.
Overall: Excellent, will come again (107233358)
4.6 / 5
Anonymous
on 07/08/2009
(Mature couple)
A friendly hotel which was so convenient to all the places of interest in Windsor.
Maybe a flat screen tv in the room would be an advantage
Overall: Thoroughly enjoyed the stay as the staff made us so welcomed. (108382909)
4.9 / 5
Ralph [Chanhassen, US]
on 04/08/2009
(Same sex couple)
Two staff members, Peter and Andy, in the bar/lounge area, made our stay memorable, due to their service and wonderful personalities. They were fantastic ambassadors for your hotel and for all of the UK.
Overall: The entire group (over 35 adults and children) agreed it was the perfect hotel for our needs, especially the gathering areas for breakfast and socializing. The hotel's location within walking distance to all the sights of Windsor allowed us all to move about without transportation within the city. (107753943)
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