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3 star

Best Western Clifton Hotel, Folkestone

The Leas, Clifton Gardens, Folkestone, CT20 2EB
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 3.6 / 5 3.6 / 5
Overall value for money 3.3 / 5 3.3 / 5
Performance of staff 3.7 / 5 3.7 / 5
Your room 3.5 / 5 3.5 / 5
Overall experience 3.6 / 5 3.6 / 5
Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
Guest Rating 3.6 / 5 3.6 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.0 / 5 4.0 / 5 martin [nr wisbech, United Kingdom] on 25/11/2004 (Mature couple)

clean tidy

double beo sagged in the middle

Overall: good but i wish i had known about the car parking or lack of it.  (1618186)

2.6 / 5 2.6 / 5 Anonymous on 02/11/2004 (Solo business traveller)

Sash window rattled all night long in wind

 (1635587)

4.0 / 5 4.0 / 5 Sarah [Thornton Heath, United Kingdom] on 23/09/2004 (Solo leisure traveller)

 (1514399)

4.1 / 5 4.1 / 5 Anonymous on 01/11/2009 (Mature couple)

Unable to connect to internet hot spot. Had to go to the reception to obtain a reasonable signal.

 (108867942)

4.9 / 5 4.9 / 5 LISA [TONBRIDGE, GB] on 04/08/2009 (Same sex couple)

We had asked in advance if we could check in early as we were going to a festival which started at 1pm. We arrived at 11am and our room was ready for us. 24 hour reception.

When I enquired about the early check in (probaby 2 months prior to our stay) it took until the day before our check in date for their reply to my enquiry email. We felt breakfast was very overpriced at the hotel, so went elsewhere.

Overall: Very pleasant staff, clean rooms, very nice communal areas, very nice hotel in all.  (107916661)

3.0 / 5 3.0 / 5 Anonymous on 08/07/2009 (Family with young children)

Fresh clean bsthroom Large towels Lovely sea view

Room very shabby and very hot

Overall: ok for one night -no longer  (107339577)

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