| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room |  3.8 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
Anonymous
on 17/11/2009
(Young couple)
(108836683)
1.9 / 5
Anonymous
on 11/09/2009
(Group of work colleagues)
Great location across from Windsor Castle.
Very old and historic
They lock all of the firedoors at 6 pm and getting around the hotel beccomes a nightmare off back corridors and stairways. If you have trouble with stairs, don't stay here
Overall: There was a party midnight. on the night we stayed there and the noise was terrible, until after (107703081)
3.9 / 5
David [Ettalong Beach, NSW, AU]
on 26/05/2009
(Mature couple)
Clean, warm and inviting
Cleaning staff knock very early (however, the payoff is the ability for early check in for others, so this is perhaps forgivable). Also, on the third floor (and perhaps on other floors) the constant sound of slamming room doors detracts from an otherwise very pleasant experience.
Overall: Lovely 2 day stay at the end of a month and a half overseas from Australia. For Australians wishing to visit the area we would recommend a stay at the Harte & Garter (107697901)
4.6 / 5
Anonymous
on 18/05/2009
(Mature couple)
Good service, room decor and quality of furnishings and finish. Staff always friendly, courteous and helpful.
Lack of car park facilities at the hotel
Overall: Good choice, location and finish/furnishings will always be remembered if visiting the same loaction. (107489084)
3.7 / 5
steven [tamworth, GB]
on 14/05/2009
(Family with older children)
It was a pleasant stay overall.Great for location as it is right next to the castle.
Room was not as shown in the picture on the website. Booked two rooms but one room was not ready when we arrived,even though we were a couple of hours later than the earliest check in.Unloading and parking was a bit of a headache and had to go back before 10am to top up the meter.Hotel is not very parent friendly and getting around with a push chair. IE stairs,lift and doorways.Alot of noise from wedding party guests in the early hours of the morning.
Overall: We had a nice stay at the hotel but we did struggle with the items listed in the bad points.As for value for money i think it could be alittle better. (107764047)
3.7 / 5
Sarah [Hornchurch, GB]
on 02/12/2008
(Young couple)
Hotel was lovely and in the perfect location to find local bars, restaurants and shops.
The bedroom was very small and the double bed was even smaller!
Overall: Very much enjoyed our stay and would like to return. (107448271)
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