| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.6 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
3.6 / 5
Mohamed [Melrose, GB]
on 30/10/2009
(Solo business traveller)
breakfast quality not good.caffee and tea facilites in the room was not clean.
(108919306)
3.7 / 5
Anonymous
on 28/10/2009
(Mature couple)
Very clean and staff were very helpful when checking in and serving breakfast. Liked the availability of coffee and fruit juice all day.
TV when used gave feedback so not able to have it on. Would have liked a seating area downstairs for the use of guests other than the dining room area. Room small but adequate for the stay and a London Hotel - maybe a bit shabby.
Overall: Would use again when visiting London as good quiet location but near to Euston Station. (107552017)
4.0 / 5
Anonymous
on 26/10/2009
(Young couple)
Overall the room and facilities were very clean. The room was very small for a double difficult to move round the bed
Small room
Overall: Staff were excellent breakfast very good lots of choice (108117418)
4.7 / 5
Anonymous
on 22/10/2009
(Solo leisure traveller)
location safe clean friendly
Overall: Good value (108797491)
5.0 / 5
Anonymous
on 07/10/2009
(Mature couple)
Very conveniently located to where the Eurostar arrives & close to several subways. The hotel was clean, staff friendly & helpful, breakfast good.
No elevator which is hard for over 60s when you are on the top floor.
Overall: Good value for money in a very expensive city. Have stayed at another hotel in the same area which was not as nice. (108118544)
4.7 / 5
Anonymous
on 05/10/2009
(Mature couple)
Good location, pleasant area,easy for getting around.Clean and tidy,slightly noisy from student accomodation across the square.Staff 100%.
(108135669)
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