| Check-in process |  3.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff |  3.1 / 5 |
| Your room | 2.8 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 2.9 / 5 |
| Guest Rating | 3.0 / 5 |
2.3 / 5
Marcus [Exmouth, United Kingdom]
on 09/09/2004
(Solo business traveller)
(1475099)
1.3 / 5
Beth [Bellaire, United States]
on 23/08/2004
(Family with older children)
(1286251)
1.0 / 5
John [Dronfield, United Kingdom]
on 10/08/2004
(Mature couple)
(1250738)
4.0 / 5
Anonymous
on 18/11/2009
(Solo leisure traveller)
(108715128)
3.4 / 5
Anonymous
on 29/10/2009
(Group of adult friends)
The hotel was lovely, though the staff on reception could have been a little friendlier. Food was good, though a little expensive.
I was relieved to find the last parking space available (though, on checking with the hotel direct prior to arrival, there were supposedly 350 spaces!) This is a real issue, I think, especially as we arrived at about 4pm, so I don't know what customers arriving later did! There were cars parked in front of cars when we arrived too.
Overall: It was a lovely hotel, and we made good use of the swimming pool, sauna and gym. The only drawback was the problem with parking - we were reluctant to go out in the evening in case we could not find a parking place upon our return. (108854126)
3.0 / 5
Andrew [Bewdley, GB]
on 27/10/2009
(Same sex couple)
Cheap
Hotel overused and looking tired.
Pool charges not mentioned when booking
Overall: Cheap and cheerful but could be so much better if it was closed and re-furbished (108625251)
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