Business Services Book a Hotel Disclaimer Advertise on Streetmap How to link to us

Home > United Kingdom > England > Surrey > Horley > Best Western Gatwick Moat House

Best Western Gatwick Moat House, Horley

Longbridge Roundabout, Gatwick, Horley, RH6 0AB
See available rooms and book

Summary of Guest Ratings

  • Check-in process 3.8 / 5 3.8 / 5
  • Working order of facilities / equipment 3.6 / 5 3.6 / 5
  • Overall value for money 3.4 / 5 3.4 / 5
  • Performance of staff 3.8 / 5 3.8 / 5
  • Your room 3.6 / 5 3.6 / 5
  • Overall experience 3.6 / 5 3.6 / 5
  • Order and cleanliness of the hotel 3.9 / 5 3.9 / 5
  • Guest Rating 3.6 / 5 3.6 / 5

Guest Reviews

4.7 / 5 4.7 / 5 Anonymous on 11/11/2009 (Mature couple)

 (108797320)

3.6 / 5 3.6 / 5 Anonymous on 10/11/2009 (Mature couple)

 (108323132)

4.1 / 5 4.1 / 5 Frank [Bristol, GB] on 01/11/2009 (Solo business traveller)

Clean, comfortable, well priced, airport shuttle was efficient,short transfer.

Overall: Very brief but ticked all the boxes for an early morning departure 05.00  (108239152)

3.7 / 5 3.7 / 5 Anonymous on 24/10/2009 (Group of work colleagues)

Hotel was convenient to airport. The restaurnat was good.

The room was way too hot!! The front desk were very helpful and brought us a fan and opened the window. Also the courtesy bus cost us 3.00 pounds each way to and from the airport - we thought this was a courtesy bus, ie. free!! We spend 12.00 pounds on bus fares!!

 (108546787)

4.0 / 5 4.0 / 5 Elaine [Anaheim, US] on 24/10/2009 (Solo leisure traveller)

 (108654213)

4.1 / 5 4.1 / 5 Roger [Port Moody, BC, CA] on 03/10/2009 (Mature couple)

Good location for Gatwick with convenient shuttle bus. Appreciated no charge for wi-fi which made this hotel an excellent value. Restaurant and bar area nice. Decent meal at reasonable price.

Overall: For a one night stopover more than adequate.  (108672512)

Why do we publish ratings from Active Hotels?

Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.

How do I add a rating?

Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.

All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.

How do you manage to collect so many ratings?

48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.

Add your hotel Advertise
Business Services Book a Hotel Disclaimer Advertise on Streetmap How to link to us