Macdonald Berystede Hotel & Spa, Ascot
Bagshot Road, Sunninghill, Ascot, SL5 9JHGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating |  4.0 / 5 |
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Guest Reviews
3.3 / 5
Anonymous
on 13/08/2009
(Solo business traveller)
Attractive hotel and well appointed room, good leisure facilities
Some staff seemed a bit vague / untrained, I was generally ignored when using bar facilities compared to couples / families
Overall: Generally good (108715952)
4.0 / 5
Shaun [Poole, GB]
on 03/12/2008
(Same sex couple)
(107626055)
4.6 / 5
Karen [Wigston, GB]
on 07/10/2008
(Mature couple)
(107170706)
3.7 / 5
russell [newbury, GB]
on 30/09/2008
(Young couple)
GOOD CHECK IN STAFF GOOD AND WELL TRAINED
Room good and clean
DINNER IN THE RESTRAUNT WAS NOT GOOD. THE FOOD WAS GOOD BUT THE STAFF WERE DREDFULL. THERE SEEMED TO BE NO MANAGEMENT IN PLACE .WE HAD TO WAIT AGES. WHEN THE FOOD CAME OUT IT WAS NOT WHAT WE ORDERED.THIS WAS HAPPNING ALL OVER THE RESTRAUNT DURING OUR MEAL
Overall: GOOD STAY IN ALL. WE WOULD GO BACK BUT NOT TO EAT IN THE RESTRAUNT (107430524)
4.6 / 5
Stephen [Taunton, GB]
on 10/04/2008
(Mature couple)
Good quality bedrooms and public rooms. Pleasant grounds.
Overall: Comfortable, good quality room, although bathroom rather small. Staff were extremely helpful and friendly, and the scouse concierge is a very engaging character! (97861777)
4.7 / 5
DAVID [SOUTHAMPTON, GB]
on 27/03/2008
(Solo business traveller)
I am a regular at the hotel so do like the hotel overall
thew room is too far way from reception
Overall: A good hotel although a dearer rate than I normally enjoy (97423501)
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